

Parature, blackboard, Remedy, Active Directory, Safe boot, Imanage 8.0, Delta View, Interaction, Hummingbird DM, Iron Port, Track-IT, SharePoint 2007, Skype, Exchange, Gold Disk v2.0, Microsoft Server 2003, iPhone 3G, Shell Scripting, applications, Citrix, GroupWise, HyperSnap, Linux, Vista, Windows 7, Microsoft office 2008, Siebel, Momentum, Help desk reports, ReflexionX 14.0.3(Host - Unix and OpenVMS), McAfee Endpoint Encryption web Helpdesk, Lotus Notes v8.2.0, HP OpenView, Remedy 6, Remedy 7.1.0, Sales Logix, Sometime 6.5.1, Linux commands, LDAP, TOM(Tool for Outage & Maintenance Management), Footprints, RSA token, iPhoto iTunes, Preview, Office 2008 MAC, Office MAC 2011, Address Book, iCal, Windows Vista, Windows XP, iPhone 4, iPad 2, iPad 3, iPad 2 Air, Surface Pro, Note 4, Microsoft Office 2010 Professional, Windows 7 32bit-64bit, Remote Desktop Support, PC Refresh, Kaspersky, Office 365, VPN. Software: ACT, Commence, Office 365, E2 travel, Pacer, Westlaw, Lexis, SCCM 2012, Monthly exception list, Daily Exception List, Secure Gateway, Telephony Toolbar, Office 365, Word, Excel, PowerPoint, Outlook, Microsoft management console, Remote session, SCCM 2012, F5 Exception list, AD, Office 365 Home Use, Groove, Publisher, Organizer.

PowerPoint presentation clicker, Samsung Gear S3 Frontier, Microsoft Surface Book.
Lync for mac 2011 update 14.0.3 android#
Hardware: Mybook, Different types of Dell laptops and desktops, Vaya office phoneS7 mobile phone, Samsung tablet, Dell thin clients, HP switches, TV setups, Personal Lexmark printers, HP 680 MFD printers, Lexmark x792 MFD printers, Ricoh MFD printers, Sharp MFD printers, VOIP Phones, Toners, Imaging units, Fuser, Finishers, Staples, Thin clients, Surface Book, Maintenance Kits, Replacement printers, Warranties, Supplies, Dell tablets, Samsung tablets, Blackberries, windows mobile, Pocket PC, iPhone 3G, iPad 2, iPhone 4, Dell Servers, Dell Laptops Lenovo, iMacs, PCs, HP Printers, Windows Phone, Droid X, Plasma Screens, Trios, ASUS, Note 4, Note 5, Samsung S5, S6 and S7, Samsung Android tablets, VM Servers, LG and Zero client terminals, Bluetooth tablet keyboards, Macs. Looking for a challenging IT opportunity. Friendly, loyal, flexible, user - oriented, team player. Sys Admin, Desktop Support with unique patience and ability to follow thru.

Several years with Help Desk support, System Analyst, Jr. Over 18 years of windows experience including 2yrs of MAC experience.
